Frequently Asked Questions from the Homeowner

What does the warranty cover? Over 40 separate items are covered by the warranty, including central air conditioning and central heat, electrical and plumbing systems, and most major appliances purchased with the home.

If I purchase new appliances at the same time to install in the home, would they be covered by the warranty? Yes, if purchased new at the same time as the home.

How do I file a claim? Call 1-877-434-3657 for service and the claims representative will instruct you on procedures. (In Canada please use 800-621-7081.)

What will it cost me to get a covered item fixed? During the first year, nothing. During years 2-7, a $50 deductible applies, but beyond that, all parts and labor on the covered item are covered by the warranty.

What if I sell my house? Just contact the warranty administrator by mail with the name and mailing address of the new owner, date of sale to new owner and a transfer fee of fifty dollars ($50.00) and the warranty coverage can be transferred to the new owner.

How do I activate the warranty? You will be given a warranty activation and registration form whereby the necessary information relating to the warranty will be completed. This will be sent to Champion and you can enjoy the peace of mind which you deserve.

I live in a small town, can the warranty representative still service my needs? The manufacturer's service administrator will contract and pay local technicians for repairs.